Possible Snags and Practicle Solutions

How to deal with difficult behaviour in the Classroom

1. Rambling: wandering around and off the subject
Possible Responses:

• Restate the relevant point to refocus attention
• Direct question to the group that is back on the subject
• Ask how the topic relates to the topic being discussed
• Say “Would you summarize your main point please?” or “Are you asking…?”

2. Shyness or Silence: lack of participation
Possible Responses:

• Give strong positive reinforcement for any contribution
• Ask students questions directly
• Make eye contact

3. Talkativeness: manipulation, whining, knowing everything
Possible Responses:

• Give limited time to express viewpoint or feelings
• Make eye contact with another participant and move toward that person
• Give the person individual attention during breaks
• Say “That’s an interesting point. Now, let’s see what other people think.”

4. Sharp shooting: deliberate comments aimed at “shooting you down” or confusing your point
Possible Responses:

• Admit that you do not know the answer and redirect the question to the group or the individual who asked.
• Acknowledge that this is a joint learning experience.
• Ignore the behaviour